Unlock Market Insights Today
Outsourced Quality Assurance utilizing Secret Shoppers; full business consulting, SEO and AI Integration.
WHO WE ARE: Quality Assurance Professionals and Consultants
Our Mission
At Secret Shoppers and QA Sharks, our mission is to provide insightful market research that drives business success. We aim to empower companies with the data they need to make informed decisions and enhance customer experiences.
“YOU NEVER KNOW WHEN THERE ARE SHARKS IN THE WATER!”
Our Vision
At Secret Shoppers and QA Sharks, our vision is to be the leading consulting firm in the industry. We aim to achieve this by constantly innovating and providing exceptional services that exceed our clients' expectations.
"LET US PATROL YOUR REEF; YOU WON'T BE SORRY!"
Who We Are
Our Admiral, Tate Chaney, founder and Managing Member has built five successful businesses and brings over 30 years of executive-level quality assurance experience with this 6th venture. He isn't just a business owner, he's a system builder, a compliance architect, and a high level operator with a track record across:
- Government
- Insurance
- Hospitality
- Retail
- Consulting
Tate Chaney and his National Team of Captains, Lieutenant Commanders, and Commanders know how to measure your business by building and utilizing customizable high-impact QA forms, reporting tools, and evaluation frameworks. Under the Admirals command,
SECRET SHOPPERS AND QA SHARKS
isn't just a good pick for QA-they're the BLUEPRINT.
Who Can Benefit From These Services??
Retail
Restaurants
Insurance and Financial Services
Healthcare & Clinics
Corporate Training and Sales Orgs.
Hospitality
Entertainment
Franchise Operations
Auto Dealerships and Service Centers
Service Providers of Any Kind
Our Core Services Defined
- Secret Shopping (Commanders)
- Unannounced in-person evaluations by trained experts
- QA Reporting & Compliance Scoring
- Objective analysis of operations, customer service, and internal compliance
- AI-Powered Insight and Integration for businesses it may be a fit for.
- Smart systems to detect inefficiencies and boost oversight at scale
- Targeted feedback, training, and growth strategy execution
We don't just report problems-we fix them.
LET US HELP YOU TAKE A BITE OUT OF INEFFICIENCY!